What is a Supply Chain Attack? Supply Chain Cyber Security.

what is a supply chain attack? title image black and white with piled up boxes at entrance of shutter door

Supply chain attacks are quickly becoming one of the most significant cyber security threats facing businesses today. IBM’s latest report indicates that data breaches have hit a new high, with cybercrime estimated to cost the world economy 10.5 trillion USD by 2025. The concerning rise in these attacks underlines the urgent need for organisations to strengthen their supply chain security postures. These increasingly sophisticated attacks can target any point across a supply chain, potentially leading to devastating financial, operational, and reputational consequences for businesses.

But what exactly is a supply chain attack, and why should it be on your radar? This guide has been created to help supply chain professionals tackle cyber security threats. It includes real-world examples, expert insights, and solutions to protect your organisation’s supply chain.

Key Takeaways:

  1. Supply chain attacks exploit third-party systems and services, posing a growing threat in today’s interconnected economy.
  2. Attacks cause operational, financial, and reputational damage, highlighting the need for strong defence strategies.
  3. Strengthen your supply chain by adopting strong security frameworks, auditing vendors regularly, and staying updated on new threats.
  4. Advanced tools like threat intelligence platforms, monitoring software, and Artificial Intelligence (AI) help identify vulnerabilities and prevent malicious network activity.
  5. Strong supplier relationships and open communication enhance security and resilience in the supply chain.

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Contents
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    What is a Supply Chain Attack?

    A supply chain attack occurs when cybercriminals exploit vulnerabilities in a company’s supply chain to infiltrate their systems. These attacks typically target third-party vendors, suppliers, or software providers, aiming to access sensitive data, spread malware, or disrupt operations. The interconnected nature of global supply chains makes them an attractive target for attackers.

    Types of Supply Chain Attacks.

    To effectively combat supply chain attacks, it is vital to understand their various forms. Common types include:

    • Software supply chain attacks: Compromising trusted software updates, as seen in the SolarWinds breach.
    • Hardware attacks: Injecting malicious code into physical devices during manufacturing.
    • Third-party access: Exploiting vulnerabilities in vendors’ systems, such as the Target data breach via a compromised HVAC supplier.
    • Trusted relationships: Leveraging trusted relationships to gain unauthorised access, as with the ASUS ShadowHammer attack.
    man and woman at desk viewing data on a their separate computers black and white

    The Impact on Businesses.

    Supply chain attacks can have severe consequences, including:

    • Financial losses: The cost of remediation, legal fees, and fines can be catastrophic.
    • Operational disruptions: Interrupted supply chains can halt production or delivery.
    • Reputational damage: Breaches can erode customer trust, leading to long-term harm.
    • Regulatory non-compliance: Failure to adhere to security standards can result in penalties.

    Key Strategies for Reducing Risk.

    To reduce the risk of supply chain attacks, organisations must adopt proactive and comprehensive security measures:

    1. Vendor risk assessment: Evaluate the security practices of all third-party vendors and suppliers.
    2. Zero-trust architecture: Limit the blast radius of potential breaches by enforcing a “never trust, always verify” approach.
    3. Regular security audits: Conduct periodic reviews to identify vulnerabilities across the supply chain.
    man in small office looking at computer which has been hacked black and white

    Zero-Trust Architecture in Action.

    Adopting zero-trust architecture can significantly bolster supply chain security. This model ensures:

    • Minimal access privileges for all users and devices.
    • Real-time verification of users’ identities.
    • Enhanced monitoring of network activity.

    Industry experts strongly advocate for this approach, which limits attackers’ ability to move laterally within your systems.

    Real-Time Monitoring and Threat Detection

    The Role of Real-Time Monitoring.

    Real-time monitoring is essential for supply chain security. By leveraging advanced tools and analytics, businesses can:

    • Identify anomalies and suspicious activity instantly.
    • Respond swiftly to potential threats.
    • Gain insights into vulnerabilities to prevent future attacks.

    Sharing Threat Intelligence

    Collaboration is critical in combating supply chain attacks. Sharing threat intelligence with industry peers and partners can improve detection rates and reduce response times.

    Regulatory Compliance Matters

    Compliance with standards such as the NCSC and ISO 27001 is essential for demonstrating a commitment to supply chain security. Adhering to these guidelines not only ensures legal compliance but also builds trust with partners and customers.

    man with multiple screens monitoring supply chain from computer black and white

    Learning from Real-World Examples.

    Marks & Spencer Cyberattack: A Case Study Timeline & Tactics.

    Timeline & Tactics

    In April 2025, M&S experienced a ransomware attack attributed to the hacker group DragonForce, affiliated with Scattered Spider. Attackers employed social engineering tactics, impersonating employees to deceive IT help desk staff into resetting credentials, granting unauthorised access to critical systems. This breach led to the suspension of online orders and click-and-collect services for over three weeks, with some in-store operations also affected due to supply chain disruptions.

    Impact & Response

    • Financial Losses: Estimated at over £60 million in lost profits and a £1.3 billion drop in market value.
    • Data Compromise: Personal customer data, including contact details and order histories, were accessed, though payment information remained secure.
    • Operational Measures: M&S chose not to pay the ransom, opting instead to rebuild its systems, prolonging disruptions but aligning with government guidance.
    • Insurance Claim: The company is pursuing a cyber insurance claim potentially worth up to £100 million to cover losses.

    Co-op Cyberattack: A Case Study.

    Timeline & Tactics

    Shortly after the M&S incident, the Co-op faced a cyberattack involving ransomware, also linked to DragonForce. The attack disrupted IT systems, leading to empty shelves and delivery issues, particularly in remote areas. Proactive measures, such as taking systems offline, helped mitigate further damage.

    Impact & Response

    • Operational Disruption: Deliveries dropped by 20%, with some stores experiencing significant stock shortages.
    • Data Breach: Customer and staff data were compromised, though the full extent remains under investigation.
    • Recovery Efforts: The Co-op is working to restore systems and improve stock availability, aiming for stabilisation by June.
    women in shop looking concerned pushing shopping trolley black and white

    The SolarWinds Attack.

    The infamous 2020 SolarWinds attack, one of the most sophisticated cyberattacks in recent history, compromised numerous government agencies and private corporations, highlighting the severe vulnerabilities in supply chain security. Hackers infiltrated SolarWinds’ software updates, distributing malicious code to thousands of organisations and granting themselves unauthorised access to sensitive systems. This attack showcased the devastating impact a supply chain breach can have, exposing critical data and undermining trust in widely-used infrastructure.

    The NotPetya Ransomware.

    Spread through a compromised update of a Ukrainian accounting software in 2017, NotPetya quickly escalated into a global cyberattack, causing widespread disruption to major organisations across industries. The attack served as a stark reminder of the critical importance of thoroughly vetting trusted software providers and implementing robust cybersecurity measures to prevent similar incidents in the future.

    The Target Data Breach.

    In 2013 a compromised HVAC vendor was the root cause of a significant data breach that resulted in the theft of millions of customer records at the US retail store Target. This incident highlights the critical importance of implementing rigorous third-party risk assessments and monitoring processes. Without proper oversight, vulnerabilities in external vendors can quickly become major security threats, putting sensitive customer data at risk and causing long-lasting reputational damage to the affected company.

    The ASUS ShadowHammer Attack.

    Known as the ASUS ShadowHammer Attack in 2019,  hackers successfully injected malware into ASUS’s update servers compromising the software updates sent to users. This sophisticated attack highlights the critical challenge of ensuring the integrity and security of software updates. Such breaches can potentially impact thousands of users, raising serious concerns about the safety of trusted systems and the need for stronger cybersecurity measures.

    Expert Assistance and Resources.

    Why Seek Professional Help?

    Protecting your supply chain requires expertise beyond traditional IT security. Professional assistance ensures:

    • Comprehensive risk assessments.
    • Implementation of state-of-the-art security measures.
    • Ongoing monitoring and compliance support.

    Infios Cloud, for instance, offers robust cyber security measures designed to support seamless yet secure supply chain operations.

    no parcels through a warehouse because of ransomware attack black and white

    Conclusion.

    Supply chain attacks are a pressing threat in today’s interconnected world. By proactively addressing vulnerabilities, implementing zero-trust architecture, monitoring systems in real time, and complying with regulatory standards, businesses can significantly mitigate the risk of breaches.

    The reality is that no organisation can afford to overlook supply chain security. The financial, operational, and reputational stakes are simply too high.

    Don’t wait until after a breach to act. Contact Balloon One today and take the first step towards a secure, resilient supply chain. Together, we’ll face the challenge head-on and ensure your organisation thrives in an age of complex cyber threats.

    Partner With Us.

    At Balloon One, we specialise in helping businesses safeguard their supply chains from cyber threats. Our tailored solutions and expert insights make us the partner of choice for organisations ready to take control of their supply chain security.

    Book a call today to learn how we can help protect your organisation.

    Download our free guide now.

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    Frequently Asked Questions (FAQ's)

    A supply chain attack is a cyber threat where attackers target weaknesses in an organisation’s supply chain to compromise its systems or data. Instead of attacking a business directly, they exploit vulnerabilities in third-party vendors, partners, or suppliers. By infiltrating these trusted connections, attackers can access sensitive information, disrupt operations, or introduce malicious software. These increasingly sophisticated attacks require proactive security measures across the entire supply chain.

    Supply chain security refers to the measures and strategies implemented to protect the integrity, confidentiality, and availability of goods, information, and systems within the supply chain. This includes safeguarding against cyber threats, physical disruptions, and other risks that could impact operations.

    With the increasing complexity of global supply chains and the rise of sophisticated cyber threats, securing your supply chain is essential to avoid disruptions, financial losses, and reputational damage. A resilient supply chain ensures business continuity and protects sensitive data.

    Balloon One provides tailored solutions to strengthen your supply chain’s resilience. We combine technology, expertise, and best practices to identify vulnerabilities, implement safeguards, and ensure compliance with industry standards, positioning your organisation for long-term success.

    Our supply chain security solutions cater to a diverse range of industries, including retail, manufacturing, and distribution. Regardless of the sector, we tailor our approach to meet the specific challenges and requirements of your business.

    Getting started is simple—contact Balloon One today. Our team of experts will assess your current supply chain practices, identify risks, and provide a customised roadmap to enhance security and resilience.

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