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Outsourced delivery: Amazon Flex Hitch and Deliv

Outsourced Delivery: Amazon Flex, Hitch and Deliv

Continuing our series about logistics digital disruption, in this post we examine the impact of outsourced last-mile delivery models on the logistics industry. Amazon Flex, Hitch and Deliv are all last-mile outsourced  delivery services. Their models are disrupting the logistics economy and forcing operators and distributors to rethink how they might compete. What is Amazon

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Reverse Logistics

Using Supply Chain Management to Tackle Reverse Logistics

As commerce has increasingly shifted online, the traditional way of returning goods – taking them back to the store – isn’t always a consumer’s preferred method. So it’s important that distributors and retailers have clear reverse logistics procedures in place for returned goods. There are many reasons that customers return items. Perhaps they aren’t what

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Amazon Purchases PillPack

Amazon Purchases Pillpack

Last month, Amazon announced it would purchase the online pharmacy, PillPack, in a deal estimated to be worth just shy of $1bn. With this planned acquisition, Amazon is clearly signalling how important the e-health market is. But its disruption of this market has also had commentators speculating that it has single-handedly wiped $14.5bn off the

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Warehouse KPIs receipt accuracy

Measuring Warehouse KPIs: Receipt Accuracy

This is the second in a series of posts looking at measuring KPIs for warehouse operations. We recently outlined the 7 KPIs to track for warehouse improvement. This series takes each KPI and examines it in more detail. What does receipt accuracy measure? Receipt accuracy is a measure of supplier performance and warehouse receiving performance.

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