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Reverse Logistics

Using Supply Chain Management to Tackle Reverse Logistics

As commerce has increasingly shifted online, the traditional way of returning goods – taking them back to the store – isn’t always a consumer’s preferred method. So it’s important that distributors and retailers have clear reverse logistics procedures in place for returned goods. There are many reasons that customers return items. Perhaps they aren’t what …

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Amazon Purchases PillPack

Amazon Purchases Pillpack

Last month, Amazon announced it would purchase the online pharmacy, PillPack, in a deal estimated to be worth just shy of $1bn. With this planned acquisition, Amazon is clearly signalling how important the e-health market is. But its disruption of this market has also had commentators speculating that it has single-handedly wiped $14.5bn off the …

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Warehouse KPIs receipt accuracy

Measuring Warehouse KPIs: Receipt Accuracy

This is the second in a series of posts looking at measuring KPIs for warehouse operations. We recently outlined the 7 KPIs to track for warehouse improvement. This series takes each KPI and examines it in more detail. What does receipt accuracy measure? Receipt accuracy is a measure of supplier performance and warehouse receiving performance. …

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Amazon Vendor Central compliance

Achieving Amazon Vendor Central Compliance

A distributor looking to sell its products through Amazon as a first-party supplier – that is to have Amazon undertake the fulfilment, shipping and customer service for those products – needs to use Amazon Vendor Central. To use this system, suppliers are required by Amazon to comply with various shipping constraints. Amazon provides a detailed …

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