Trace any lot in minutes. Stay audit-ready all year round.
The moment a customer demands lot-level traceability, or a recall notice lands on your desk, the clock starts. Infios WMS, delivered by Balloon One, gives you the full trace in under 10 minutes, not days of spreadsheets, paper and people's memory. You will meet every customer mandate and walk into every audit already prepared.
Achieve every one of these with Infios WMS, delivered in the UK by Balloon One.
One change does the work: capture lot, batch and temperature at the moment stock moves, instead of reconstructing it afterwards. Balloon One has been building that into UK food and drink operations for 20 years.
Capture at the point of movement
Lot, batch and expiry scanned once at goods-in, then carried automatically through every put-away, move and pick.
Trace in under 10 minutes
Forwards to every customer, backwards to the source batch. A recall trace becomes a query you run, not a war room you convene.
Cold chain logged for you
Continuous temperature readings across every zone, with an alert the moment a chiller or freezer drifts out of range.
Audit-ready every single day
A complete, continuous record for SQF, BRCGS, USDA and FDA. Nothing to reassemble the week before an inspection.
Delivered by Balloon One, exclusive UK partner for Infios WMS since 2005 and a SAP Business One Gold Partner.
The audit is one day. The exposure runs for the other 364.
When traceability lives in spreadsheets, on clipboards and in people's heads, every one of these lands on your desk at the worst possible moment. The scramble is the cheapest part of it. It will cost you the contract, the reputation, and your own standing as the person who is meant to have this covered.
A mandate you can't meet
Your biggest customer now requires lot-level tracking. Miss it and you lose the listing, and the volume behind it.
A recall you can't trace fast
A withdrawal issued this morning gives you hours to name every affected lot and every customer it reached. Spreadsheet archaeology takes days. The story will run first.
An audit you scrape through
You passed last time — just. Every year it is a scramble to reassemble records that ought to be complete already. One bad audit costs you a supplier listing.
Temperatures logged by hand
Someone walking the chillers with a clipboard is a gap in the record and a wasted pair of hands. A missed reading is a failed check.
Your team is not the problem. The point of capture is. Batch and temperature data gets recorded after the fact (on paper, in spreadsheets, from memory) instead of at the moment stock moves. Reconstructing the truth later is what costs you the time, the risk and the sleepless nights. Fix the point of capture and all four problems go together.
What it feels like when traceability simply works.
Less effort, not more. The record is built by the work itself, so the answers are already there when someone asks. This is what waits on the other side of a customer mandate or an audit.
Any lot, traced in minutes
A customer, an auditor or a recall notice asks where a batch went. You have the answer inside 10 minutes: forwards to every customer, backwards to the source.
Audits become a non-event
The records are already complete, every single day, because they're created as stock moves, not assembled in a panic the week before the auditor arrives.
Temperatures log themselves
Cold-chain readings captured automatically, with an alert the moment a zone drifts out of range. No clipboard, no rounds, no gap in the log.
You look in control
Because you are. Every mandate met, every batch accounted for, nothing riding on one person remembering to write something down.
Food and drink businesses like yours already run on this.
Balloon One has been the exclusive UK partner for Infios WMS (formerly Körber, formerly HighJump) since 2005, and we're the partner that built the food-specific modules that make traceability, FEFO and cold-chain work the way this industry actually needs. That's the difference: not a generic WMS, but one shaped around food and drink over 20 years.
Classic Fine Foods
Fresh, frozen and pastry products to the world's best restaurants and hotels, with multi-temperature traceability at the core of the operation.
Birchall Foodservice
A national foodservice operator running ambient, chilled and frozen, with full warehouse transparency and traceability across the estate.
Wing Yip
The UK's largest oriental grocer. Weekly stock checks are now consistently accurate, with better traceability and more streamlined processes.
Huel
One of the UK's fastest-growing food and drink brands. Infios WMS was brought in to support in-house warehousing through a global expansion strategy.
Capture the data once, at the point stock moves. Everything else follows.
The fix is to record lot, batch and temperature data automatically, the moment stock is received, moved or picked, so the trail is already complete. That's exactly what a warehouse management system does. We deliver Infios WMS in the UK, with food-and-drink modules we've built on top of it over 20 years: FEFO and expiry control, cold-chain temperature monitoring, and scanner-guided tasks. Here's how it answers each of your questions in turn.
“Our biggest customer suddenly requires lot-level tracking. How do we capture and share that?”
Capture the lot once, at goods-in, and carry it through every move, then share it out to whoever asks.
Infios WMS, delivered by Balloon One, captures lot and batch data at receipt and holds onto it through every put-away, move and pick. Because it's scanned in once and carried automatically rather than re-keyed into a spreadsheet later, you can produce lot-level records on demand and share them with any customer that requires them, using our EDI and integration capability. A new mandate from a major buyer becomes a configuration, not a crisis.
- Lot / batch capture at receiptScanned once at goods-in, then carried automatically through every subsequent movement.
- Share on demand via EDILot-level data out to customers in the format they mandate: ASN, labelling, the lot itself.
- Scanner-guided tasksThe record is created by the job being done, not added as an afterthought.
“If we had a recall today, how fast could we trace which lots went to which customers?”
Under 10 minutes, with full forward and backward traceability, on a search rather than a war room.
Every movement is tied to its lot, so tracing a recall is a query rather than a manual reconstruction. Go forwards from a supplier lot to every customer it reached, or backwards from a customer complaint to the source batch. Both directions complete in under 10 minutes. Balloon One's FEFO and expiry-control modules catch short-life problems before they ship, so fewer of these moments happen at all.
That is the standard to hold your operation to. A complete recall trace, covering every affected lot and every customer it reached, inside 10 minutes of the notice landing. Balloon One builds every food deployment to meet it, and we will test yours against it during an audit-readiness review.
Recall-readiness standard · Infios WMS, delivered by Balloon One- Forward & backward traceSupplier lot → every customer, and complaint → source batch, both directions covered.
- Under 10 minutes, start to finishThe query that used to mean a war room and a stack of spreadsheets is now a search.
- FEFO / expiry controlThe right stock ships first, by design, so short-life issues are caught, not shipped.
“We barely passed our last audit. How do we stay audit-ready year-round instead of scrambling?”
The records are continuous, so there's nothing to reassemble when the auditor books in.
Every receipt, move, pick and temperature reading is logged as it happens, so your audit trail is complete every day, not rebuilt in the fortnight before an inspection. That means walking into an SQF, BRCGS, USDA or FDA audit with the evidence already in order. The discipline lives in the system rather than on a whiteboard, which is exactly what turns a nervous audit week into a routine one.
- Always-on audit trailContinuous, complete records ready for SQF, BRCGS, USDA and FDA at any time.
- No pre-audit scrambleNothing to reassemble — the evidence is already there, every day of the year.
- Traceable by designThe standard is enforced by the workflow, not by someone remembering to keep it.
“Is there a way to monitor and log temperatures without someone walking around with a clipboard?”
Yes. Automated logging, with an alert the moment a zone drifts, so a breach is a notification, not a discovery.
Balloon One's cold-chain temperature monitoring, built on Infios, records readings automatically and raises an alert the instant a zone moves out of range. A temperature breach becomes something you're told about and act on straight away, not a gap you find at the next audit. And because the reading sits alongside the lot it belongs to, temperature history is part of the traceability record, not a separate paper file.
- Automated cold-chain loggingNo clipboard, no manual rounds. Readings are captured continuously across every zone.
- Real-time alertsKnow the moment a chiller or freezer drifts, not days later when it's already a problem.
- One joined-up recordTemperature history lives with the lot, ready for the same audit and the same recall query.
The things you're actually wondering.
Our biggest customer suddenly requires lot-level tracking. How do we capture and share that?
Infios WMS captures the lot at goods-in and carries it through every move, so the data already exists when a customer asks for it. Balloon One's EDI and integration layer then shares it out in whatever format the customer mandates: the lot record, the ASN, the labelling. It's a configuration for us, not a rebuild for you.
If we had a recall today, how fast could we trace which lots went to which customers?
Under 10 minutes, against days on spreadsheets. Every movement is tied to its lot, so you trace forwards from a supplier batch to every customer it reached, or backwards from a complaint to the source. It is a search, not a manual reconstruction. Ten minutes is the standard we build to and the standard we will test your operation against.
We barely passed our last audit. How do we stay audit-ready year-round instead of scrambling?
The audit trail is built continuously, as stock moves, so it's complete every day rather than reassembled before an inspection. That keeps you ready for SQF, BRCGS, USDA and FDA at any time, which is where the annual scramble disappears. A short audit-readiness review is the best way to see where your current gaps are.
Is there a way to monitor and log temperatures without someone walking around with a clipboard?
Yes. Balloon One's cold-chain temperature monitoring, built on Infios, logs readings automatically and alerts you the moment a zone drifts out of range, so a breach is flagged in real time, and the temperature history sits with the lot it belongs to.
Do we have to replace all our systems at once?
No. We deliver in a phased way, and Infios is built to integrate with what you already run. Balloon One is a SAP Business One Gold Partner with strong EDI and systems-integration experience, so the WMS sits alongside your ERP, finance and customer systems rather than forcing a rip-and-replace.
Will this work across ambient, chilled and frozen?
Yes. Mixed-temperature operations are exactly what the food modules are built for, with FEFO and expiry rules and cold-chain monitoring configured per zone. Several of our clients run all three regimes into the major UK retailers and foodservice wholesalers on this platform.
Book an audit-readiness review.
In a short, no-obligation session we'll map your current traceability and cold-chain records against what SQF, BRCGS and your customers expect, and show you exactly where the gaps are. If Infios WMS is the right fix, we'll say so. If it isn't, we'll tell you that too. Either way you'll leave knowing where you stand.
Pick a time on the calendar. It takes about 30 seconds and you'll get a confirmation straight to your inbox. Prefer to read something first? Grab the best-practices guide below.